Less Everything Blog - Less Accounting Comments

Comment on 'Beware of "One Small Thing"' by Adam

2010-03-11T21:08:26Z

I find this post to be pretty combative towards potential customers which doesn’t seem like a very productive stance for you or the businesses you’re talking to here. Are there people that ask for ridiculous things? Absolutely! But as some commenters said, how do you differentiate? You certainly did not make an effort to differentiate in the post, and only now are saying this doesn’t apply to the people who express their legitimate concerns in comments. The tone of this post is unfortunate and disappointing and is quite a turn off after being pretty impressed with the product otherwise. Am I just one of those people that was never going to buy anyway? I guess we’ll see at the end of the trial period I just signed up for but I have a lot less positive feeling about the product in general. That’s a shame after all of the other positive and helpful things published here.

Comment on 'Beware of "One Small Thing"' by Pretty funny.

2009-11-16T01:04:30Z

i love that one person feels like the article was written solely for them.

I’ll bet you think this song is about you Don’t you? Don’t you?

Comment on 'Beware of "One Small Thing"' by Steven Bristol

2009-10-01T18:33:56Z

@you jerks,

Actually I really like the idea of importing time from basecamp. it is actually something we’ve wanted to do for a long time and it’s on our list and we will implement at some point. This post wasn’t geared towards you and I’m sorry you took it personally.

We wish you the best going forward. steve

Comment on 'Beware of "One Small Thing"' by You Jerks

2009-10-01T13:41:53Z

Boy, you all are jerks. I had emailed you about a “small thing”, and that is being able to import time entries from Basecamp. I think that is a pretty important thing for people who use Basecamp.

You responded with an email… I thought well, maybe in the future… but then you get out here and talk about people like me who really think you have a good product, but there is one or two little things that would create work for us instead of save us time.

And… guess what, I haven’t signed up with you all… I have kept my account with Cashboard.

In fact, I was on your site today checking out the features again (seeing if anything changed) because I was considering switching to you all anyway because of the bank integration and expenses (and just manually entering my time), until of course I read your posts and found out that you are a bunch of total jackasses who don’t value your customers and potential customers.

Apparently you all offer “less” customer service, “less” listening to your customers, and “less” common business sales skills… I mean really, creating blog posts talking about your customers and those who could potentially become customers?

Oh… and “less” money because I wouldn’t sign up now if you gave it away.

And hopefully “less” customers because I am going to now make it my life’s mission to tell everyone what jerks you all are and to stay away, far away!

Comment on 'Beware of "One Small Thing"' by allan branch

2009-07-12T14:29:17Z

Hi Matthew, like you mentioned first the app isn’t for everyone. Many people have a real reason not to the user the app. Like yourself you probably need inventory. This post is really about the user that request that they must have twitter integration to use the app. Or the user that must have a blackberry app to make lessaccounting “useful”.

Comment on 'Beware of "One Small Thing"' by Matthew Mathis

2009-07-12T07:43:08Z

I have been watching lessaccounting for a long time hoping to switch from quickbooks. I have mixed feelings about the post as quickbooks is a terribly designed complicated mess of a program, but it does have the catalog feature that we need. I understand focusing on your “core” group, I just wish your “core” group was not the same as every other web 2.0 accounting website’s “core” group which seems to be designers and companies without many material products to sell. I don’t know if this post was aimed at guys like me and my catalog feature request or other users who want something like a way to send out an estimate over a twitter post, but figured I would give my point of view.

Comment on 'Why Can't Marketing Just Be Kindness?' by Chris Lloyd

2009-06-30T03:38:54Z

It’s pretty easy to collect your users’ email addresses then to forget to use BCC when emailing them too.

Comment on 'Beware of "One Small Thing"' by Chris Whamond

2009-06-30T02:47:47Z

Bravo. There are always people who are looking for the hole in the bottom of the boat. And that’s not just in web apps, either. I like your philosophy of building it for your “core” group who gets it. You can’t be all things to all people and you can’t have 100% of any market.

Comment on 'Beware of "One Small Thing"' by Accountants Template

2009-06-09T04:19:20Z

The Intuit slam was too funny.

Comment on 'Why Can't Marketing Just Be Kindness?' by ksolo

2009-06-06T15:34:44Z

allan and steve – love the blog.

Comment on 'Beware of "One Small Thing"' by George Inglis

2009-04-28T14:26:19Z

What would be really useful is a dashboard widget for project time sheets, similar to Freshbooks.

Comment on 'How not to price your app' by Steven Bristol

2009-04-15T11:00:52Z

@vince,

More resources for what? How to price a web app? I don’t know any other resources.

Comment on 'How not to price your app' by Vince Delmonte

2009-04-15T10:34:14Z

After reading this article, I feel that I need more info. Could you suggest some resources please?

Comment on 'How not to price your app' by Ex Boyfriend

2009-04-09T01:56:36Z

Not that I’m impressed a lot, but this is more than I expected when I found a link on Digg telling that the info here is awesome. Thanks.

Comment on 'How not to price your app' by Will

2009-04-07T22:16:05Z

@Ryan: I agree in this case, only because we’re talking about business income here. There are tight profit margins and the concept of an increased cost for increased dollar amounts (despite no additional work on the software’s part) seems off.

However relating that back to personal finances is a fallacy. Individuals need certain bare minimums in order to hold a job, but any expenses past that are largely discretionary. My rent isn’t a percentage of my income. I don’t eat twice as much after a hefty raise. If a millionaire was so concerned about money, he could move to a middle-class neighborhood and save thousands per month. Thus, comparing business software pricing to personal income taxes is like comparing apples to oranges.